Shipping Policy

Last Updated: [15-06-26]

Thank you for shopping with Mt. Nourish. This Shipping Policy outlines our order processing, shipping methods, delivery timelines, and other important shipping information.


1. Order Processing

All orders are processed and dispatched within 1 business day of order confirmation.

Orders are processed only after successful payment verification.

Orders placed on weekends or public holidays will be processed on the next business day.


2. Domestic Shipping (India)

We ship across India through our logistics partners, including:

  • Shiprocket

  • India Post

Shipping Charges

  • Free shipping on all orders above ₹700

  • Orders below ₹700 will incur shipping charges, which will be calculated and displayed at checkout

Delivery Timelines

Delivery timelines vary depending on your location.

We deliver across India, including:

  • Metro cities

  • Tier 2 and Tier 3 cities

  • Remote locations

  • Hilly regions

Estimated delivery timelines are provided at checkout and are not guaranteed.


3. International Shipping

We currently offer international shipping on select orders and destinations.

International Shipping Charges

Shipping charges vary based on:

  • Destination country

  • Package weight and dimensions

  • Applicable duties and taxes

The final shipping cost will be displayed at checkout.

Please note that customs duties, import taxes, or local fees imposed by your country may be your responsibility.


4. Order Tracking

Once your order has been dispatched, you will receive tracking details via:

  • Email

  • WhatsApp (where applicable)

You can use the tracking number provided to monitor your shipment in real time.


5. Delivery Delays

While we strive to deliver orders within estimated timelines, delays may occasionally occur.

We are not responsible for delays resulting from:

  • Courier or shipping carrier disruptions

  • Weather conditions

  • Customs clearance procedures

  • Natural disasters

  • Government restrictions

  • Other events beyond our reasonable control

All delivery timelines are estimates only and are not guaranteed.


6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Mt. Nourish shall not be responsible for delays, failed deliveries, or additional charges arising from incorrect or incomplete shipping details provided by the customer.


7. Lost or Damaged Shipments

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible so we can investigate the issue with the shipping carrier.


8. Contact Us

For any shipping-related questions or assistance, please contact us.

Mt. Nourish
Parwati Naturals Pvt. Ltd.
Deolikhet, Almora, Uttarakhand – 263667

Email: contact@mtnourish.com