Privacy Policy

Last Updated: [15-06-26]

Mt. Nourish operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (collectively, the "Services").

Mt. Nourish is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through our Services, or otherwise communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

By accessing or using any of our Services, you acknowledge that you have read and understood this Privacy Policy.

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1. Personal Information We Collect

We may collect the following categories of personal information.

Contact Information

• Full name

• Billing address

• Shipping address

• Phone number

• Email address

Financial Information

• Credit card or debit card details

• Financial account information

• Payment method information

• Transaction details

• Payment confirmations

Account Information

• Username

• Password

• Security questions

• Preferences and account settings

Transaction Information

• Products viewed

• Items added to cart or wishlist

• Purchases made

• Returns, exchanges, or cancellations

• Previous order history

Communications

Information you provide when contacting us, including customer support requests and other correspondence.

Device Information

• Device information

• Browser type

• Network connection information

• IP address

• Unique device identifiers

Usage Information

Information about how you interact with and navigate our Services.

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2. Sources of Personal Information

We may collect personal information from the following sources.

Information You Provide Directly

We collect information when you:

• Create an account

• Place an order

• Use our Services

• Contact us

• Submit information voluntarily

Information Collected Automatically

We may automatically collect information through:

• Your device

• Cookies and similar technologies

• Website analytics tools

• Your interactions with our Services

Information From Service Providers

We may receive information from service providers we engage to help operate our business and provide Services.

Information From Partners and Third Parties

We may collect information from business partners and other third-party sources.

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3. How We Use Your Personal Information

To Provide, Personalize, and Improve Our Services

We use your information to:

• Process payments

• Fulfill orders

• Send account and order notifications

• Create and manage accounts

• Arrange shipping and delivery

• Enable product reviews

• Personalize your shopping experience

Marketing and Advertising

We may use your information to:

• Send promotional emails

• Send text messages

• Send postal mail communications

• Display relevant online advertisements

Security and Fraud Prevention

We use your information to:

• Authenticate accounts

• Secure transactions

• Detect fraudulent activity

• Prevent illegal activities

Customer Support and Communication

We use your information to:

• Respond to inquiries

• Provide customer support

• Maintain our relationship with you

Legal Compliance

We may use your information to:

• Comply with applicable laws

• Respond to legal requests and valid legal processes

• Enforce our policies and agreements

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4. How We Share Your Personal Information

We may disclose your personal information to:

Service Providers

Including Shopify, vendors, and third parties that perform services on our behalf.

Marketing and Business Partners

To help us provide marketing and promotional services.

Third Parties With Your Consent

When you direct us or explicitly consent to sharing your information.

Affiliates and Corporate Entities

Within our corporate group or affiliated companies.

Legal and Business Transactions

In connection with:

• Mergers

• Acquisitions

• Asset sales

• Corporate reorganizations

• Compliance with legal obligations

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5. Security and Data Retention

We implement reasonable security measures to protect your personal information.

Please note that no security measure is completely secure or impenetrable, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to:

• Maintain your account

• Provide our Services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements and policies

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6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Delete your personal information

• Receive a copy of your personal information

• Restrict or object to certain processing activities

Marketing Communications

You may opt out of promotional emails at any time by clicking the Unsubscribe link included in our communications.

Exercising Your Rights

To exercise any of these rights, please contact us at:

Email: contact@mtnourish.com

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7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page, and the Last Updated date at the top of this policy will be revised accordingly.

We encourage you to review this page periodically.

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8. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us.

Mt. Nourish
Parwati Naturals Pvt. Ltd.
Deolikhet, Almora, Uttarakhand – 263667

Email: contact@mtnourish.com